Greetings to my esteemed friends on the #Question&Answer platform and the entire hive blockchain. It's another day and time to share with you issues that's confronting us a people on a daily basis and how we can resolve conflicts without being bias. It's your friend @faquan, saying hello from this part of the world.
Conflicts are bound to arise in most of dealings with each other and sometimes it becomes more worsen by heavy level of bias shown by the mediating party. This level of bias further creates an enmity that result to heat.
Is it possible to remove bias from any mediation process? The answer is actually No and Yes! Why I say know is because even the right judgement given still looks to the losing party as bias. On the other hand, YES! Because to be at the middle as a mediator you're expected to show high level of integrity to gain relevance and respect between them.
The truth is that to be a mediator in any case whether between your friends or any other parties to a conflict, the people might trusted your sense of judgement and believe that you can deliver good judgement without being bias.
Things you need to do to be a good mediator
- you must hear from both sides of the story before you proceed with the case and final judgement. Hearing both sides of the story is very important if you want to deliver good judgement. This process must be done in two phases: first, you must hear them separately. Secondly, you'll call both parties together in a meeting to hear that matter.
One mistake people make is the they hear from the people separately and take the final decision. If you're a good listener you'll hear when any of the party is lying. - give a judgement that's acceptable by both parties. This is called fair judgement. Don't be too rigid to make one party look stupid in front of the other. Give the correct judgement but identify where they both missed it out.
What's your take on the topic?